2023: What tools does every UX Designer need for User Testing?

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UX designers have several software options available to conduct user testing. Here are some popular choices:

  1. UserTesting: UserTesting is a leading user research platform that provides access to a global panel of participants. It offers video recordings of users’ interactions, along with their spoken thoughts and feedback. UX designers can set up specific tasks and questions for participants to complete, gaining valuable insights into user behavior and preferences.
  2. Optimal Workshop: Optimal Workshop offers a suite of tools designed for UX research, including Treejack for information architecture testing, OptimalSort for card sorting exercises, and Chalkmark for first-click testing. These tools help UX designers gather quantitative and qualitative data to inform their design decisions.
  3. Lookback: Lookback is a user research platform that allows UX designers to conduct remote user testing and interviews. It offers features like screen sharing, video recording, and participant feedback, enabling designers to observe and understand user interactions in real-time.
  4. Maze: Maze is a user testing platform specifically designed for UX designers. It integrates with design tools like Figma and Sketch, allowing designers to turn their prototypes into user tests with just a few clicks. Maze provides metrics and insights on user behavior, enabling designers to make data-driven design decisions.
  5. UserZoom: UserZoom is a comprehensive user research platform that offers a range of research methods, including remote usability testing, surveys, and card sorting. It provides features for recording user sessions, analyzing data, and generating visual reports, helping UX designers gain a deep understanding of user behavior and preferences.
  6. Validately: Validately offers a suite of user research tools, including moderated and unmoderated usability testing, card sorting, and click testing. It allows UX designers to recruit participants, conduct remote testing, and capture qualitative and quantitative data to inform their design process.

These software options provide UX designers with valuable insights into user behavior and preferences, enabling them to iterate and improve their designs based on user feedback. Choosing the right user testing software depends on factors such as budget, research needs, and preferred features and integrations with existing design tools.

Błażej Piątek

Błażej Piątek

UX/UI Designer who loves to creates Figma layouts & WordPress websites. In love with Figma, HTML5, CSS3, Stripo, Litmus, Photoshop, Wordpress and no-code tools like Elementor.

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